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Arcela – Handcrafted Lighting & Home Objects
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Welcome to Arcela. Throughout the website, the terms “we”, “us”, and “our” refer to Arcela. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.
By using our Services, you confirm that:
You are of legal age in your jurisdiction,
Any information you provide (billing, shipping, contact details) is accurate and complete,
You are fully responsible for maintaining the confidentiality of your account and all activities under it.
You may not transfer or assign your account to another person.
We aim to represent our handcrafted products as accurately as possible. However:
Colors and textures may vary due to device displays or natural material differences,
Product descriptions may change without prior notice,
We may limit quantities or discontinue items at our discretion.
We do not guarantee that every item will meet your expectations exactly as shown online.
Placing an order represents an offer to purchase. Arcela reserves the right to accept or decline any order.
An order is considered accepted only when:
Payment is successfully processed,
You receive an order confirmation email.
We may cancel or modify an order if:
An item is unavailable,
There is an issue with payment,
Fraud or misuse is suspected.
If a cancellation occurs, we will notify you using the contact information provided.
All purchases are subject to our Refund Policy.
Prices displayed on our website are subject to change at any time.
By completing a purchase, you agree that:
You will provide accurate and current payment information,
Your payment method is authorized for use,
You will pay any applicable taxes, shipping fees, and import duties.
We are not responsible for pricing errors, but if they occur, we may cancel the order and notify you.
Delivery times are estimates and not guaranteed.
Arcela is not responsible for delays caused by couriers, customs processes, or events outside our control.
Once we hand the package to the carrier, the risk of loss transfers to the customer.
For full details, see our Shipping Policy.
All trademarks, photographs, descriptions, designs, and content appearing on our website are the property of Arcela and are protected by international intellectual property laws.
You may not:
Reproduce, copy, modify, or distribute any content without written permission,
Use Arcela’s brand assets, logos, or product images without authorization.
Unauthorized use may result in legal action.
Our store operates on Shopify, which provides hosting and e-commerce infrastructure.
You may gain access to third-party services through our website. Arcela:
Does not control such tools,
Provides them “as is”,
Is not liable for any issues arising from their use.
You should review the terms of any third-party service before using it.
Our website may include links to third-party websites.
Arcela is not responsible for their content, accuracy, policies, or practices.
Engaging with third-party sites is done entirely at your own risk.
Arcela is powered by Shopify; however, Shopify is not responsible for:
Sales made through our store,
Product quality,
Customer service,
Shipping or returns.
All transactions occur directly between you and Arcela.
All personal information submitted through the website is handled in accordance with our Privacy Policy.
Since Shopify hosts the store, certain information will also be processed under Shopify’s Privacy Policy.
By using the Services, you consent to both policies.
If you submit feedback, reviews, photos, or suggestions, you agree that Arcela may use them for:
Marketing
Product improvement
Website content
You represent that your submissions do not violate any third-party rights.
We may remove content that is unlawful, offensive, or violates these Terms.
Occasionally, our website may contain errors related to:
Pricing
Product descriptions
Availability
Shipping times
We reserve the right to correct such errors without prior notice.
You may NOT use our site to:
Break laws or infringe on intellectual property
Harass, threaten, or harm others
Engage in fraudulent activities
Upload viruses or malicious code
Interfere with website functionality
Collect personal data from other users
Violation of these rules may result in termination of access.
We may suspend or terminate access to the Services at any time for violations of these Terms or other harmful behavior.
Sections regarding Intellectual Property, Privacy, Liability, and Refunds will survive termination.
The Services are provided “as is” and “as available.”
Arcela makes no guarantees regarding:
Uninterrupted or error-free service
Accuracy of website content
Compatibility with all devices
Some jurisdictions do not allow warranty disclaimers; in such cases, the closest applicable limitation applies.
To the maximum extent permitted by law, Arcela is not liable for:
Lost profits or revenue
Delays, interruptions, or data loss
Damages from misuse of the Services
Loss or damage resulting from purchased products
Errors or omissions in content
Your use of the Services is at your own risk.
You agree to indemnify and hold harmless Arcela, its employees, partners, and service providers (including Shopify) against any claims arising from:
Your breach of these Terms
Violation of laws or third-party rights
Your misuse of the Services
If any part of these Terms is found invalid, the remainder will still apply.
These Terms, together with our policies, constitute the full agreement between you and Arcela.
These Terms are governed by the laws of the jurisdiction in which Arcela operates.
Disputes shall be handled in the courts of that jurisdiction.
We may update these Terms at any time.
Your continued use of the Services constitutes acceptance of any changes.
If you have questions about these Terms, contact us:
Arcela
📧 info@arcelacollection.com
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